The Ritz-Carlton, San Francisco

I was having a trunk show and team party in my suite. I loved the convenience of having the housekeeping help me with the party.

I did feel that the staff in the Lobby Lounge could have been more service oriented......in fact, the staff could have been more service oriented as they are for example at the Essex House in nyc or any Four Seasons. Service and graciousness fell short of a 5 star hotel...especially one with as much of a reputation as the Ritz.

The restaurant where breakfast takes place was a mess!! Too small and the staff not prepare to handle the public. Disapointing for such expensive hotel...many people complaining...NEEDS Improvement!

Hotel staff were very attentive and the hotel common areas where always spotlessly clean. The club level services were also of a very high quality and the staff here were also very attentive and nothing was too much trouble. The one bedroom suite was very comfortable but I would have liked to have seen a spa bath in them - not just a soaking bath. The sheets were to die for.

High class furniture & decoration . Very Comfort.

Area around the hotel not flat land, so walking is hard sometimes due to hills, also the internet service and breakfast are not including with room rate .

La simpatía de los empleados! El hotel es muy nuevo y el edificio espectacular .

お掃除のスタッフが素晴らしくよかった。

ＷiＦiがすぐに、きれてしまう。

洗浴设备太差，不像五颗星的，以后不会再住老酒店了